Payment And Delivery Terms

Order and payment

Add the product in to the shopping cart by clicking ’buy’ in the web shop.  Choose the material and the amount of products you want to order. Check your choice in the shopping cart –area. When ready, click pay and get ready to give your credit card information or banque transfer.

Before the final payment, read and accept payment terms and return policies. You will receive an email confirmation of your order.

If you order only one product, it is delivered by mail and mailing costs are added to the product price. Please note that if your order includes more than one product, the delivery might be considered as a package and you might need to fetch it from your local post office or delivery point.

The prices include VAT (24 %). Orders can only be made if you are over 18 years old.

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Mailing and deliveries

The product will be sent to you within five (5) business days from the date of the order.  They will be sent to you by mail and mailing costs will be added to the product prize.

Products bought from the Silaus online shop include a 14 day return policy. If you change your mind after purchase or wish to return a damaged product, please contact us by email or by phone within 14 days and we will instruct you on how to return the product. A refund is made once the product is returned and been checked by Silaus online shop.  You will be noticed of the proceedings by mail.

We hold the right to change the terms without notice. Changes in laws are implemented as such.  Product photos in the online shop are for reference only. Silaus online shop is not responsible for the product info and photos.

For more information, please contact us at info@silaus.fi.